With our experience and knowledge, we will work with you every step of the way, providing support, advice and help from the very start.

Initial Support

  • Site selection support and approval
  • Preliminary design layout and access to our design manual
  • Access to our Brand Operations Manual
  • Full training in one of our restaurants
  • Full local marketing and PR launch
  • On-site training to train your team prior to and after opening

Ongoing Support

  • Regular visits from your Franchise Manager helping to set goals, budgets and offer assistance
  • Tips for display presentation to maximise your sales
  • Mystery shopper program & Operation Reviews to help drive standards in your store
  • Knowledge sharing between existing Harper’s managers and franchisees
  • POS materials & uniforms
  • Marketing materials

Always available on the end of the phone, you will be able to rely on the Harper’s team to guide your through any issues that may occur and help build your business.


As part of your Business Development Levy, we will put together strong marketing strategies and campaigns to enhance the brand both nationally and within your area. Each franchisee will be able to have their input on the marketing campaigns and brand development.